7 Things We Do Better

We are the leaders in Computer Support, IT Consulting and Network Services serving companies throughout Soquel, Santa Cruz and Aptos

  1. You Can Expect a Response From Us Within One Hour – Guaranteed. Our experienced qualified technicians who can fix your computer problem will answer immediately or will respond in less than sixty minutes – Guaranteed. The work is free if we don’t get back to you in that one hour time frame.
  2. Ultra Speedy Repairs. It’s understood, you don’t want to sit on your hands waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. Through this network support and IT service, your computer data network can be accessed remotely and securely. We’ll dispatch a technician that same business day, if not.
  3. We speak YOUR language. Know that we will answer any computer support & maintenance questions you have so you clearly understand. Don’t worry – there is no “geek speak” by our team of IT support technicians.
  4. Absolute 100% Satisfaction is Our Guarantee. The total satisfaction you deserve awaits you with our technology services and IT consulting. We’ll go out of our way with our IT management services to make sure you are a satisfied customer.
  5. No Disasters Waiting in the Wings. Rest assured that no damage will occur to your network or your data.You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. Any significant risks will be addressed with clear explanation as we obtain your authorization before we perform the work. Another option is to have your data backed up before we start to fix your machine.
  6. All Projects Completed According to Schedule AND Budget – Guaranteed. Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and diming for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
  7. A Guaranteed Accurate Invoice. We guarantee every bill to be detailed and accurate. All IT management services charges are preapproved by you, you’ll always know what you are paying for.